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Beacon Contact Information


Providers

Customer Service

Assistance with authorizations, utilization management, and general questions

866-827-7737
Hours of Operation: 8 a.m. – 5 p.m. ET, Monday through Friday
TTY: 711

Provider Relations

General provider-based questions, trainings, and escalated issues

Email: Miami_Partners@beaconhealthoptions.com

EDI Helpdesk

ProviderConnect questions

888-247-9311
Hours of Operation: 8 a.m. – 6 p.m. ET, Monday through Friday

Email: e-supportservices@beaconhealthoptions.com

Recipients & Families

Customer Service

Assistance with authorizations, utilization management, and general questions

866-827-7737
Hours of Operation: 8 a.m. – 5 p.m. ET, Monday through Friday
TTY: 711

AHCA Contact Information


AHCA - Medicaid

http://ahca.myflorida.com/Medicaid/index.shtml

Florida Medicaid Fiscal Agent, DXC Technology

Assistance with claims

800-289-7799, speak “field service representative,” press Option 7
https://portal.flmmis.com